American Airlines lays off 656 workers, will create new customer service team
Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas. It's a move a travel expert says customers should be skeptical about.
Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas. It's a move a travel expert says customers should be skeptical about.
American Airlines lays off customer service workers
American Airlines will lay off more than 650 workers including some in North Texas as it overhauls its customer service department.
American Airlines will lay off more than 650 workers including some in North Texas as it overhauls its customer service department.
Southwest, American Airlines announce earnings reports that were better than expected
The two big airlines based in North Texas both reported fourth quarter earnings, and both were better than analysts had expected.
The two big airlines based in North Texas both reported fourth quarter earnings, and both were better than analysts had expected.
Man charged with punching flight attendant on Dallas flight also allegedly kicked officer in the groin
A man accused of punching a flight attendant later kicked a police officer in the groin and spit on officers who were removing him from the plane in Texas, according to a newly released report by an FBI agent.
A man accused of punching a flight attendant later kicked a police officer in the groin and spit on officers who were removing him from the plane in Texas, according to a newly released report by an FBI agent.
Flight from Dallas diverted to Amarillo due to disruptive passenger
An American Airlines flight that took off from Dallas was diverted to Amarillo because of a disruptive passenger Wednesday afternoon.
An American Airlines flight that took off from Dallas was diverted to Amarillo because of a disruptive passenger Wednesday afternoon.
US mediators reject attempt by flight attendants to clear the path for a strike at American Airlines
Federal mediators have rejected a union's request that could have cleared the way for a year-end strike by flight attendants at American Airlines.
Federal mediators have rejected a union's request that could have cleared the way for a year-end strike by flight attendants at American Airlines.
American Airlines flight attendants seek permission to go on strike
American Airlines flight attendants moved one step closer to walking off the job as they look to put pressure on the airline through the holidays.
American Airlines flight attendants moved one step closer to walking off the job as they look to put pressure on the airline through the holidays.
American Airlines posts $545 million loss on higher labor costs in a time of big profits for rivals
American Airlines is reporting a $545 million loss for the third quarter in contrast with the huge profits posted by its two closest rivals.
American Airlines is reporting a $545 million loss for the third quarter in contrast with the huge profits posted by its two closest rivals.
DFW Airport to continue expanding with new gates, concourse and terminal
DFW Airport is preparing for more terminal upgrades and the addition of Terminal F.
DFW Airport is preparing for more terminal upgrades and the addition of Terminal F.
American Airlines flight attendants vote to authorize strike
Some American Airlines flight attendants will be on the picket line today at DFW Airport as their union overwhelmingly voted in favor of a strike.
Some American Airlines flight attendants will be on the picket line today at DFW Airport as their union overwhelmingly voted in favor of a strike.
American Airlines slapped with record-breaking $4.1M penalty for stranding passengers on delayed flights
The federal government is fining American Airlines $4.1 million for dozens of instances in which passengers were kept on board planes without a chance to exit during long ground delays.
The federal government is fining American Airlines $4.1 million for dozens of instances in which passengers were kept on board planes without a chance to exit during long ground delays.
American Airlines sues a travel site to crack down on consumers who use this trick to save money
American Airlines is suing a travel website that sells tickets that let people save money by exploiting a quirk in airline pricing.
American Airlines is suing a travel website that sells tickets that let people save money by exploiting a quirk in airline pricing.
Dallas woman who said airline passenger was 'not real' apologizes in tearful video
38-year-old Tiffany Gomas posted a video for the first time since the footage of her profanity-laden rant on a flight from Dallas-Fort Worth to Orlando went viral.
38-year-old Tiffany Gomas posted a video for the first time since the footage of her profanity-laden rant on a flight from Dallas-Fort Worth to Orlando went viral.
Woman who disrupted flight over 'not real' passenger is from Dallas, according to new report
Records show why the woman was actually so upset in the first place.
Records show why the woman was actually so upset in the first place.
American Airlines bans North Carolina teen who tried popular travel hack
A North Carolina teenager who was recently caught attempting to use a popular cost-saving hack while traveling on American Airlines has now been grounded by the airline.
A North Carolina teenager who was recently caught attempting to use a popular cost-saving hack while traveling on American Airlines has now been grounded by the airline.
Carrot Top says he was on the same Dallas plane as woman who went on tirade about 'not real' passenger
The 58-year-old stand-up comedian described the bizarre incident in 3 social media videos.
The 58-year-old stand-up comedian described the bizarre incident in 3 social media videos.
Woman disrupts American Airlines flight in meltdown over 'not real' passenger: 'I'm getting the f--k off'
The bizarre and profanity-laced incident was filmed by fellow passengers as the flight was preparing to depart Dallas-Fort Worth International Airport.
The bizarre and profanity-laced incident was filmed by fellow passengers as the flight was preparing to depart Dallas-Fort Worth International Airport.
Hackers steal personal data from 8K Southwest, American Airlines pilot applicants
A cyber attack exposed the personal information of more than 8,000 American Airlines and Southwest Airlines pilot applicants.
A cyber attack exposed the personal information of more than 8,000 American Airlines and Southwest Airlines pilot applicants.
Travelers relieved American Airlines, pilots union reached tentative deal before summer travel season
Summer travel is soon to be in full swing, and pilots and American Airlines have reached a new deal just in time for peak travel season.
Summer travel is soon to be in full swing, and pilots and American Airlines have reached a new deal just in time for peak travel season.
American Airlines, pilots union reach tentative deal
American Airlines and its pilots’ union have reached a tentative agreement on a new labor contract.
American Airlines and its pilots’ union have reached a tentative agreement on a new labor contract.