Southwest Airlines shareholders sue carrier for ‘downplaying outdated technology'

In court documents, shareholders claim that "Southwest Airlines continuously downplayed or ignored the serious issues with technology it used to schedule flights and crews, and how it stood to be affected worse than other airlines in the event of inclement weather."

Airline passenger's video captures last moments before Nepal crash

Everything looked normal as Sonu Jaiswal’s livestream on Facebook shifted from the picturesque views seen from the plane’s window to fellow passengers. Then chaos. Then a wall of flame.

Texas ranked 7th best state to drive in: WalletHub study

The study found Texas to also have the best average for gas prices, the second-most car dealerships per capita, and ranked 5th best for having the most auto-repair shops per capita.

FAA computer outage causes flight cancellations, delays nationwide

The NOTAM system broke down late Tuesday and was not fixed until midmorning Wednesday, leading to more than 1,200 flight cancellations and more than 8,500 delays by early afternoon on the East Coast, according to flight-tracking website FlightAware.

Southwest’s strong 2022 rebound soured by holiday debacle

Southwest Airlines anticipates a money-losing fourth quarter after a winter storm and technology meltdown led to nearly 17,000 canceled flights and stranded hundreds of thousands of holiday travelers.

Southwest Airlines cancellations: Dallas-based carrier offers 25,000 reward points to affected travelers

Customers got an email from the company apologizing, saying it is processing refunds and reimbursement requests. Affected passengers were also given 25,000 Rapid Rewards points. Some say that's not enough.

Southwest gifts 25,000 bonus points in apology for holiday travel disruptions

“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.

Southwest Airlines resuming normal operations after Christmas week meltdown

Southwest Airlines has only canceled 39 flights across the country for Friday. That’s a huge improvement over the past few days when thousands of flights were scrubbed.

Southwest cancels another 2,300 flights, expects normal operations to resume Friday

Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.

Southwest Airlines dealing with sea of lost luggage, what you should do if you can't find your bag

Hundreds of bags sit waiting to be claimed at Dallas Love Field after mass Southwest Airlines cancellations at airports across the country. If your luggage is still lost because of a canceled flight, here’s what you should do.

Southwest Flight Cancelations: What you may not know about rebooking flights, lost luggage

The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.