Southwest Airlines: Most customers have been refunded for Christmas travel meltdown
Most Southwest Airlines customers have been compensated for last month’s system meltdown. But the carrier still must answer to shareholders about what went wrong.
Most Southwest Airlines customers have been compensated for last month’s system meltdown. But the carrier still must answer to shareholders about what went wrong.
FAA investigating near-miss at JFK Airport
Officials are investigating a close call at John F. Kennedy International Airport Friday night between a plane that was crossing a runway and another that was preparing for takeoff.
Officials are investigating a close call at John F. Kennedy International Airport Friday night between a plane that was crossing a runway and another that was preparing for takeoff.
Texas ranked 7th best state to drive in: WalletHub study
The study found Texas to also have the best average for gas prices, the second-most car dealerships per capita, and ranked 5th best for having the most auto-repair shops per capita.
The study found Texas to also have the best average for gas prices, the second-most car dealerships per capita, and ranked 5th best for having the most auto-repair shops per capita.
Nepal plane crash: Flight data, voice recorders retrieved from site
Officials say at least 69 of the 72 people aboard were killed, and they believe the three missing individuals are also dead. Rescuers are still searching the debris Monday for them.
Officials say at least 69 of the 72 people aboard were killed, and they believe the three missing individuals are also dead. Rescuers are still searching the debris Monday for them.
Nepal plane crash: 68 dead, 4 missing in resort town Pokhara
The flight, which had 72 people aboard, was landing at a newly opened airport in the resort town of Pokhara when it crashed into a gorge.
The flight, which had 72 people aboard, was landing at a newly opened airport in the resort town of Pokhara when it crashed into a gorge.
NTSB: Cloud shot up in front a plane before severe turbulence
Twenty-five of the 291 passengers and crew members on board a Hawaiian Airlines flight were injured.
Twenty-five of the 291 passengers and crew members on board a Hawaiian Airlines flight were injured.
Airline execs pushing for more spending, staff after FAA systems failure
Airlines are calling on federal authorities to bolster FAA staff and spending after its technological glitch earlier this week.
Airlines are calling on federal authorities to bolster FAA staff and spending after its technological glitch earlier this week.
Air travel across US thrown into chaos after computer outage
Thousands of flights across the U.S. were canceled or delayed Wednesday after a government system that offers safety and other information to pilots broke down, stranding some planes on the ground for hours.
Thousands of flights across the U.S. were canceled or delayed Wednesday after a government system that offers safety and other information to pilots broke down, stranding some planes on the ground for hours.
FAA computer outage causes flight cancellations, delays nationwide
The NOTAM system broke down late Tuesday and was not fixed until midmorning Wednesday, leading to more than 1,200 flight cancellations and more than 8,500 delays by early afternoon on the East Coast, according to flight-tracking website FlightAware.
The NOTAM system broke down late Tuesday and was not fixed until midmorning Wednesday, leading to more than 1,200 flight cancellations and more than 8,500 delays by early afternoon on the East Coast, according to flight-tracking website FlightAware.
Promotions, not job cuts, follow Southwest Airlines holiday chaos
Southwest announced five promotions to help with operations. The airline canceled thousands of flights in late December because of a winter storm.
Southwest announced five promotions to help with operations. The airline canceled thousands of flights in late December because of a winter storm.
Wells Fargo exec fired, arrested for urinating on woman during flight
Shankar Mishra was picked up by police in the southern city of Bengaluru and brought to the Indian capital on Saturday.
Shankar Mishra was picked up by police in the southern city of Bengaluru and brought to the Indian capital on Saturday.
American Airlines drops 3 cities from service, blaming pilot shortage, 'soft demand'
Columbus, Georgia; Del Rio, Texas; and Long Beach, California will lose American Airlines service this spring.
Columbus, Georgia; Del Rio, Texas; and Long Beach, California will lose American Airlines service this spring.
Labor Department finds American Airlines retaliated against employees who reported toxic fumes on planes
Americans Airlines disagreed with the department's findings.
Americans Airlines disagreed with the department's findings.
Airlines expected to offer flight deals, but they'll be short-lived
Domestic round trips are expected to drop to $258 in January before rising again.
Domestic round trips are expected to drop to $258 in January before rising again.
Southwest’s strong 2022 rebound soured by holiday debacle
Southwest Airlines anticipates a money-losing fourth quarter after a winter storm and technology meltdown led to nearly 17,000 canceled flights and stranded hundreds of thousands of holiday travelers.
Southwest Airlines anticipates a money-losing fourth quarter after a winter storm and technology meltdown led to nearly 17,000 canceled flights and stranded hundreds of thousands of holiday travelers.
Southwest Airlines cancellations: Dallas-based carrier offers 25,000 reward points to affected travelers
Customers got an email from the company apologizing, saying it is processing refunds and reimbursement requests. Affected passengers were also given 25,000 Rapid Rewards points. Some say that's not enough.
Customers got an email from the company apologizing, saying it is processing refunds and reimbursement requests. Affected passengers were also given 25,000 Rapid Rewards points. Some say that's not enough.
Southwest’s weather data system suffers ‘brief outage’ prior to flights, causing delays
More than 1,600 Southwest flights were delayed Tuesday, while 140 were canceled.
More than 1,600 Southwest flights were delayed Tuesday, while 140 were canceled.
Southwest Airlines passenger sues airline for failing to offer 'prompt refunds' after travel meltdown
A Southwest Airlines passenger is suing the company after last week's nationwide travel meltdown.
A Southwest Airlines passenger is suing the company after last week's nationwide travel meltdown.
Southwest gifts 25,000 bonus points in apology for holiday travel disruptions
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
Southwest Airlines resuming normal operations after Christmas week meltdown
Southwest Airlines has only canceled 39 flights across the country for Friday. That’s a huge improvement over the past few days when thousands of flights were scrubbed.
Southwest Airlines has only canceled 39 flights across the country for Friday. That’s a huge improvement over the past few days when thousands of flights were scrubbed.