Southwest Airlines brings to life first graders’ viral virtual ‘field trip’ to Mexico

You may have seen the video – their unbelievably imaginative teacher transformed their classroom into a “field trip” to Mexico, via a pretend Southwest flight. And now the real Southwest Airlines is getting involved.

Southwest failed at customer service amid winter meltdown, US finds

Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine.

Southwest Airlines pilots picket outside company headquarters in Dallas

A group of pilots gathered outside the Southwest Airlines headquarters in Dallas Thursday morning for an informal picket in protest of an event highlighting “Southwest culture."

Southwest makes a pitch for frequent flyers by making it easier to qualify for elite status

There's a battle brewing in the airline business to attract travelers who want elite status in a frequent-flyer program. Southwest Airlines said Monday that it will lower the number of flights needed to qualify for the top two levels of its Rapid Rewards program starting next year.

California mom sues Southwest alleging 'blatant racism'

Mary MacCarthy, a Los Angeles resident who is white, said traveling from San Jose to Denver for her older brother's funeral in October 2021 went awry when, shortly after landing, she and her daughter Moira were whisked away for police questioning after an airline employee flagged the duo as suspicious.

Photos capture Southwest pilot climbing through cockpit window to unlock plane door

A Southwest Airlines pilot was captured climbing through the window of a plane and into the cockpit in order to unlock the plane door at San Diego International Airport on Wednesday. 

Southwest Airlines pilots vote in favor of strike

Airline workers can't legally strike unless mediators decide further negotiations are pointless. Even then, the president and Congress can block a strike.

Southwest Airlines pilots vote to authorize potential strike

The pilots union for Southwest Airlines says its members have overwhelmingly voted to authorize a strike. Here's what that could mean during the busy summer travel season.

American Airlines, Southwest pilots move closer to striking

American Airlines pilots plan to picket at DFW Airport and other airports across the country to explain their demands before the strike.