Southwest Airlines reaches tentative agreement with ground workers

The tentative deal is with the Transport Workers Union, which represents 18,000 Southwest employees who handle bags, restock aircraft and move cargo.

Caught on camera: Fistfight breaks out on Southwest Airlines flight

A brawl breaks out thousands of feet in the air, with at least two men engaged in a fistfight on a Hawaii-bound Southwest Airlines flight from Oakland.

Southwest Airlines leads country in cancelations for third straight day

Dallas-based Southwest Airlines canceled 400+ flights for the third straight day as winter weather makes an impact across the country.

Southwest Airlines recovers after delays, cancelations on Christmas Eve

Southwest Airlines canceled hundreds of flights, mostly out of Chicago, on Sunday, claiming fog. This weekend's disruption trickled over into Christmas Day.

Southwest Airlines' plus-size passengers policy gains new buzz online

Southwest Airlines' "inclusion policy" has been in place for several years, but it is getting a lot of traction ahead of the holiday travel season thanks to plus-size influencers.

Southwest Airlines brings to life first graders’ viral virtual ‘field trip’ to Mexico

You may have seen the video – their unbelievably imaginative teacher transformed their classroom into a “field trip” to Mexico, via a pretend Southwest flight. And now the real Southwest Airlines is getting involved.

Southwest failed at customer service amid winter meltdown, US finds

Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine.

Southwest Airlines pilots picket outside company headquarters in Dallas

A group of pilots gathered outside the Southwest Airlines headquarters in Dallas Thursday morning for an informal picket in protest of an event highlighting “Southwest culture."

Southwest makes a pitch for frequent flyers by making it easier to qualify for elite status

There's a battle brewing in the airline business to attract travelers who want elite status in a frequent-flyer program. Southwest Airlines said Monday that it will lower the number of flights needed to qualify for the top two levels of its Rapid Rewards program starting next year.