Steve Noviello

Steve Noviello

Consumer Reporter

I walked into work one day in late October, it was one of those crisp New England afternoons just before Halloween. I was working at a TV station in Vermont. On my desk was a small piece of scrap paper. Scribbled on it was the name of a 15-year-old girl whose body had been found in a ditch overnight. She was dead.

There was also a message. It read "Steve, find the family, you're the 6 o'clock lead". I opened the phonebook and started calling everyone listed with the same last name. I was reluctant to do so. It wasn't that I didn't think the girl's story needed to be told, it was that I didn't think I was the one to tell it.

I ended up finding her grandmother who invited me, a total stranger, into her house. As we sat there looking at pictures, and as her tears came more often than her words, I thought to myself - there has got to be a better way.

That's the day I decided to focus all of my energy on consumer reporting.

Don't get me wrong, that "other" type of news certainly has its place. Those are still important stories to tell, and every now and again you'll catch me telling one. But for me, the "news of the day" is not enough anymore. In today's age of pre-recorded public announcements, and pre-canned customer service people need someone to be their voice. I am YOUR voice, and I am proud to be that voice.

My career in journalism has taken me around the country and through Europe, and during that time the best advice I ever got still stands true today - "If you want a real story... talk to a REAL person." It's something that I hold close to me everyday at FOX 4.

That's where you become a part of the FOX family. It's viewers like you who are the REAL story tellers. YOU come up with the story ideas; YOU help us test the products. Ripped off? Ticked off? Confused?

Chances are you're not the only one, but with FOX 4 On Your Side you can rest assured you have an award winning team of reporters and investigators working for YOU.

E-mail me or call me, and tell me your story. Like my grandmother always says, there's two things we Italians love to do: eat, and fight back! (and I'm still full from lunch!)

The latest from Steve Noviello

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On Your Side: Face Mask Concerns

She thought it would be the perfect Christmas gift for her daughter, but one local mom says a unicorn face mask burned her 8-year-old's skin.

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On Your Side: Face Mask Concerns

She thought it would be the perfect Christmas gift for her daughter, but one local mom says a unicorn face mask burned her 8-year-old's skin.

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On Your Side: Price Waiter

In the final shopping days before Christmas, you don't have time to scour websites looking for the best deal.

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Gift Guide: Gifts That Give Back

The best gifts to give are the ones that give back. Consumer reporter Steve Noviello looks at products which prompt a donation to charity.

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Gift Guide: Top 10 Toys Part 2

It's easy to get lost in the toy aisle with so many choices. Steve Noviello helps by showing off his final five favorite toys for the year.

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Gift Guide: Top 10 Toys Part 1

Toy companies beg for recognition. But only 10 toys make Steve Noviello's list. He shows off the first five of his favorites for this holiday season.

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Gift Guide: Steve's 4 Favorites

All year long, he brings us the coolest gadgets and products. But do they have staying power for consumer guy Steve Noviello? These do. These are Steve's four favorite products of the year.