Southwest’s strong 2022 rebound soured by holiday debacle

Southwest Airlines anticipates a money-losing fourth quarter after a winter storm and technology meltdown led to nearly 17,000 canceled flights and stranded hundreds of thousands of holiday travelers.

Southwest Airlines cancellations: Dallas-based carrier offers 25,000 reward points to affected travelers

Customers got an email from the company apologizing, saying it is processing refunds and reimbursement requests. Affected passengers were also given 25,000 Rapid Rewards points. Some say that's not enough.

Southwest gifts 25,000 bonus points in apology for holiday travel disruptions

“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.

Southwest Airlines resuming normal operations after Christmas week meltdown

Southwest Airlines has only canceled 39 flights across the country for Friday. That’s a huge improvement over the past few days when thousands of flights were scrubbed.

North Texas basketball team that drove to tournament after flight cancellation making most of trip

The Lipan High School Lady Indians began their journey Monday, and when their flight was cancelled, they hit the road to make it to Orlando for the first game. A game they ended up winning.

Southwest Airlines hopeful to be back on track Friday after another day of cancellations Thursday

Southwest Airlines canceled more than 2,300 flights nationwide on Thursday, including nearly 200 at Love Field, but the Dallas-based airline is hopeful things will be back to normal on Friday.

Southwest cancels another 2,300 flights, expects normal operations to resume Friday

Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.

Southwest Airlines dealing with sea of lost luggage, what you should do if you can't find your bag

Hundreds of bags sit waiting to be claimed at Dallas Love Field after mass Southwest Airlines cancellations at airports across the country. If your luggage is still lost because of a canceled flight, here’s what you should do.

Southwest Flight Cancelations: What you may not know about rebooking flights, lost luggage

The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.

Flight canceled? Can you get a refund? Here's how to find out if you're owed money

Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.

Nearly 5,000 US flights canceled on day after Christmas

More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.