On Your Side: Euless woman says Walmart gift card was drained; others experience similar issue
If you received a Walmart gift card this holiday season, a Euless woman warns that you need to check the balance on the card immediately.
Apartment evicts wrong tenant, throws stuff in dumpster
He came home from work to find everything he owned was accidentally thrown in a dumpster by maintenance. But now, building management says he has no rights to reimbursement.
Dallas apartment evicts tenant, throws belongings in dumpster. But it was the wrong unit.
He came home from work to find everything he owned was accidentally thrown in a dumpster by maintenance. But now, building management says he has no rights to reimbursement.
On Your Side: Now is the time to revisit your electricity plan for lower rates
If you signed a contract during the last two years of peak pricing, it may be time to switch plans.
On Your Side: Dallas woman's vanity license plate nearly lands her in jail
There are more than 500 specialty license plate designs available to Texas drivers, but just one mishap could have landed a Dallas woman in jail.
On Your Side: North Texas family warns of Instacart scam
A North Texas family says they had their checking account drained when a shopper for Instacart stole all of the items in their order — but not before adding dozens of new items for themselves.
On Your Side: Hurst woman faces $1,000 charge for cell phone she mailed in
A Hurst mother has 1,000 fewer reasons to worry tonight. She had sent a cell phone back to the carrier using their pre-paid label, but the phone went missing. She had two choices: pay a hefty penalty or get FOX 4 on her side.
Plano man out thousands of dollars in travel expenses after Southwest Airlines post-Christmas meltdown
For Dan Dunham of Plano, a trip to the 50th anniversary of the Immaculate Reception game with his son was supposed to be a real touchdown. Instead, it was littered with interference.
Nationwide parts shortage leaves Frisco man with new, undrivable car
An industry-wide shortage of car parts is leaving some drivers defenseless when they need repairs. One North Texas man says he's out thousands of dollars because his only choice was to sell back his brand-new car after a wreck.
North Texas teen turns childhood passion into successful pecan business
Fourteen-year-old pecantrepreneur Charlie Kobdish doesn’t really care if people call it a pee-can or a puh-kahn, as long as they are buying. And they are buying big time.
North Texas teen turns talent into pet portrait business
Whether for giving a gift or remembering a best friend, one North Texas teen's talent is in high demand. She’s one of the young bosses consumer reporter Steve Noviello is featuring this week.
North Texas brothers busy baking cookies for summer cash
Meet the Cookie Bros. Jordan and Jeremiah Jolly are too young to go out and get a job. But that hasn't stopped them from finding a way to work and earn money this summer.
North Texas teen starts summer business cleaning grills
A North Texas 14-year-old is cashing in this summer by doing a job most of his adult neighbors hate -- cleaning barbecue grills.
Canceled for convenience: North Texas family loses home after builder backs out without warning
A North Texas family says they have a warning for anyone who's buying a home from a builder. Just days before closing on their forever home, their builder backed out. Turns out the builder's contract they were required to sign left them with virtually no protection.
On Your Side: Faulty Samsung Fridges Pt. 3
FOX 4 has an update to a story we have been following for the last year about faulty Samsung fridges. The company has settled nearly $10 million in disputes with dissatisfied customers. So how does Samsung continue to rank so high when it comes to customer satisfaction?
On Your Side: Faulty Samsung Fridges Pt. 2
Consumer Reporter Steve Noviello first told you about failing fridges from Samsung last year. Now, a federal consumer safety group seems to be stepping up.
On Your Side: 'Hey, that's my truck!'
A Hurst man says he spent $10,000 on a truck, and he's got the clean title to prove it. But a Fort Worth judge has ruled the vehicle removed from his possession. Steve Noviello is On Your Side with a long and winding road.
Catfish Scams: FTC warns of uptick in online romance scams
Yvonne Costales thought she might have met her mate online. The scammer said his name was Robert. His profile pictured rugged good looks and what seemed like a heart of gold, even posing in one photo at a charity bike ride for breast cancer. Costales says the final red flag was the day Robert explained he had been in an accident and needed the two to exchange money. That small voice in the back of her mind grew louder and made her wonder if any of this online courtship was for real.
On Your Side: Little Elm, Big Problem
No insurance. No permits. One Little Elm homeowner says she had no idea what she was getting into. Her experience just might make or break your next home project.
On Your Side: Dog owner warns about hiring sitters through popular pet-sitting app
As folks resume summer travel, many people are looking for a sitter for their pets. But Consumer Reporter Steve Noviello says some users of the popular Rover app are warning others to beware.