A Fort Worth man has spent the past few weeks trying to convince the North Texas Tollway Authority that he didn't rack up $9,000 in tolls in just one month.
Craig Murphy, a country singer, says he's worked with his bank and the North Texas Tollway Authority to try and get to the bottom of the mix-up, and yet nothing makes sense except that it’s a saga he may someday write a song about.
He received a colossal toll tag billing error that suddenly showed up on his bank credit card in October, showing NTTA charges totaling more than $9,000.
Closer examination showed that the charges belonged to a Fort Worth company called Shoppa’s Materials, a forklift transport firm.
Murphy worked for the company three years ago, but never had any personal credit card linked to the company.
"Have you been able to get anywhere getting this straightened out?” asked FOX 4’s Dionne Anglin.
“I finally just cancelled the credit card,” said Murphy. “That was the only way I knew how to stop it. They're going to send a new one to me."
FOX 4 contacted Shoppa’s. The owner said that he can't explain the obvious mistake, either.
Late Wednesday, the NTTA responded to our questions with a statement, saying, “Mr. Murphy's credit card information was added to Mr. Shoppa's account via the NTTA online customer service center. Meaning, it was done outside of NTTA. Given their prior working relationship, it would appear likely that one of these individuals went online and added Mr. Murphy's credit card information to Mr. Shoppa's account.”
"It’s been very, very stressful,” said Murphy. “Bad time for a mistake like this to happen.”
Jim Shoppa, who owns Shoppa’s, told FOX 4 on Wednesday that he is having his internal audit staff investigate this matter after the Thanksgiving holiday.
The NTTA also said that Murphy’s credit card information has been removed from Shoppa’s account.