The mother of a 3-month-old girl says she wants answers from her day care about mysterious injuries to her child's face.
Jaquese Grayson says she noticed the injuries to her daughter, Ryann, last Wednesday. Jaquese picked up her daughter from the KinderCare on Spectrum Drive in Addison and saw red marks on the baby's nose, cheek and upper lip.
"Walking in and seeing your baby like that, I was frantic," said Jaquese.
According to Jaquese, day care workers said Ryann may have rubbed a sheet across her face or suffered an allergic reaction. In a daily report that goes home with parents, a handwritten comment mentioned a sheet and said that a teacher put "cream" on the child.
Jaquese says she took her daughter to the emergency room, where a doctor determined Ryann did not suffer serious injuries or sustain blunt force trauma.
"In my heart, I know they weren't trying to intentionally hurt her, but I just feel a lot of dishonestly," Jaquese said.
Jaquese reported the incident to Addison police, and the Texas Department of Family and Protective Services was notified.
The Child Care Licensing Division sent an inspector to the day care last Friday. Investigators have up to 30 days to make a determination, according to spokesperson Marissa Gonzales.
KinderCare says the center does not have cameras inside its classrooms, and that the two teachers who were in the infant room last Wednesday are on administrative leave, pending the outcome of the investigation.
KinderCare Senior Communications Coordinator Colleen Moran sent FOX 4 a statement that says, "We strive to always provide a safe, nurturing learning environment for all the children in our care, including Ryann. Last Wednesday, one of our infant room teachers noticed what looked like abrasions on Ryann's cheek and nose. The teacher applied ointment to Ryann's skin. Our staff also documented the incident for Ryann's parents and self-reported the incident to Licensing.
We are looking into the incident further ourselves, as we treat every incident involving children in our care seriously. We are also cooperating fully with agencies looking into the incident. We sincerely hope that Ryann has already recovered or recovers very soon."
Texas makes day care inspection reports from the last two years available online. According to the state, this KinderCare location has not had any child injury citations.
It's been evaluated for 1,168 standards. The state noted 18 deficiencies, which were mostly paperwork mistakes that include documentation of current training and background checks.
The day care self-reported one incident in December 2013, in which a caregiver failed to appropriately supervise her class when she did not notice a toddler was missing from her group for "an extended period of time." The narrative indicated the toddler was in the office with the director.
"I am a realist," Jaquese said. "I do understand that accidents do happen, especially when it comes to children, but I should have been contacted. If they would have been honest with me, I would have been upset, but I would have had an understanding."
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