The service technicians at Park Place Lexus in Grapevine had to cut a kitten from behind the grill of an SUV the day after Christmas.
A customer had brought the Lexus in for service because he heard meowing coming from the engine area.
It turned out that the kitten had crawled up behind a heat shield, behind the SUV's grill.
"They were able to see that it was stuck behind the grill in between a vent if you will, and that vent had to be literally cut out because it wasn't a removable piece," said service manager Rod Moreno. "They had to cut out around the kitten, and once they retrieved it, they took the kitten over to a workbench and were able to use tin snips to cut around the plastic piece that was lodged around its neck."
Once it was determined that the kitten was OK, Mona Pham, one of the assistant service managers, adopted her and gave her a new name.
"Her name is RC," said Pham. "It's not after the Lexus RC; it's actually short for ‘rescue cat.'"
This isn't the first time that the technicians have saved an animal from a car. A couple years ago, they successfully pulled a Red-tailed hawk from the engine area of a car after it was wedged in the grill.